Vincent Umile has a diverse work experience spanning several industries and roles. Vincent began their career in 2014 as a Cyber Network Specialist in the United States Marine Corps, where they honed their skills in the field. In 2019, they worked as a Front Desk Representative at the Holiday Inn Express, providing excellent customer service and managing hotel operations. Vincent then transitioned to a Customer Service Representative role at Pete's Express Car Wash, where they resolved customer complaints and ensured high levels of customer satisfaction. In 2021, they joined State Farm as a Sales Team Member, utilizing their proficiency in customer relationship management software and social media marketing to grow sales and manage accounts. Additionally, they served as a Board Member at Blackthorn Rugby, contributing to the organization's strategic decisions. Vincent's most recent position was as a Security Services Executive at Johnson Controls, where they promoted and sold security services, ensuring customer retention and satisfaction. Vincent is currently employed at ZeroEyes as a ZeroEyes Operations Center (ZOC) Analyst, although the end date for this role is not specified. Vincent's work experience showcases their adaptability, interpersonal skills, and ability to excel in diverse roles and industries.
Vincent Umile has completed their high school education at Archbishop Ryan High School. Vincent then attended Holy Family University, where they obtained a Bachelor's degree in Criminal Justice with a minor in Business. In addition to their formal education, Vincent has obtained several certifications, including Introduction to Cybersecurity and Python Essentials 1 from Cisco, Account Management: Maintaining Relationships, B2B Sales Strategy: Pre-call Prep for Virtual or In Person Deals, The 52 Best Sales Prospecting Tips, Business Etiquette: Phone, Email, and Text, Leading with Emotional Intelligence, Learning LinkedIn (2017), Acing Your Interview, Critical Thinking, Deploying and Configuring Core TCP/IP Services, Managing Your Time, Networking Foundations: Networking Basics, Windows Server 2012 R2: Manage Group Policy, Windows Server 2012: Configure Basic Microsoft Services, Windows Server 2012: Create and Manage Group Policy, Windows Server 2012: Install, Configure, and Administer Active Directory, and Windows Server 2012: Installation and Configuration from LinkedIn. Additionally, they have completed the Introduction to Docker certification from Coursera. Vincent also holds a Security Plus certification from the Communications Training Center United States Marine Corps.
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