Alen Cantrell is an experienced professional in customer success and account management, currently serving as a Senior Account Manager Operations Analyst at ZeroFox since October 2022. Prior to this role, Alen held the position of Customer Success Manager/ VP of Customer Success at Raven, where responsibilities included writing and developing approximately 380 Help Center articles and training success representatives. Alen’s experience also includes working as a Technical Support Specialist, providing omni-channel support and addressing customer issues across multiple platforms. Earlier in the career, Alen was a Senior Customer Service Representative at Aries, offering technical support for electronic gaming machines. Alen graduated from Grove High School in May 2014.
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