Freddie Franklin is currently the Head of Customer Success at zeroheight, where they focus on problem-solving and delivering measurable value to customers. Having previously served as a Customer Success Director at Kaisa and held various Account Manager positions, Freddie has cultivated a strong belief in customer-centricity and results throughout their career in B2B SaaS. They began their educational journey at the University of Chichester, completing their studies in 2009.
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