Craig Olsen has extensive work experience in the field of software testing and customer service. Craig currently works as a Senior QA Analyst at ZeroLight, where they are responsible for testing and documenting new features and technologies used in the company's software. Prior to this role, they worked at Sage for a significant period, starting as a Customer Support Technician and later transitioning to Test Analyst and Senior Test Analyst roles. Craig also gained experience in customer service as a Customer Service Advisor at Newcastle Building Society.
From 2001 to 2003, Craig Olsen attended Newcastle College, where they earned a BTEC National Diploma in ICT.
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