Jamie Hird

Jamie Hird has a diverse work experience spanning over several years. Currently, Jamie works at ZeroLight as an Account Lead & Customer Success Manager since January 2023. Prior to this position, Jamie held the role of Senior Customer Success Executive from September 2022 to January 2023 and Customer Success Executive from June 2021 to September 2022 at the same company.

Before joining ZeroLight, Jamie worked at Corporate Traveller UK as a Senior Account Manager from July 2013 to June 2021. Additionally, Jamie has prior experience at Flight Centre Travel Group, where they served as an Assistant Manager from December 2009 to July 2013.

Starting their career at Diveworld, Jamie worked as a PADI Open Water Instructor from April 2004 to December 2009. Overall, Jamie Hird has accumulated extensive experience in customer success, account management, and travel industry throughout their professional journey.

Jamie Hird has a diploma in Biology/Biological Sciences from The Sheffield College. In addition to their educational background, Jamie has obtained various certifications throughout their career. These include "Creating a Positive Customer Experience" and "Customer Success Management Fundamentals" from LinkedIn, obtained in September 2021 and July 2020 respectively. They also have certifications such as "Engagement Evaluation Best Practices for Customer Success Management" from LinkedIn, obtained in July 2020, as well as "Mixed Gas Diving Supervisor" from the PADI AWARE Foundation, obtained in May 2005. Earlier in their career, Jamie obtained certifications such as "Open Water Scuba Instructor" and "Divemaster (DM)" from PADI, obtained in April 2004 and March 2002 respectively.