Soham Mitra

Customer Experience Manager

Soham Mitra is a skilled professional with a diverse background in customer experience management, technical support, and web development. Currently serving as a Customer Experience Manager at ZERON since July 2023, Soham focuses on enhancing cybersecurity decision-making within cyber risk management. As a Co-Founder of Hashtag CommaFullstop, responsibilities include client onboarding and employee satisfaction. Previous experience includes roles as an L3 Technical Support Engineer at Gaian Consultants, providing support for Snaplogic IPaaS, and a Systems Engineer Trainee at Infosys, where skills in Java Spring Boot and Microsoft Azure were developed. Early career experience includes working as a Trainee Web Developer at Capital Numbers, delivering various web solutions to international clients. Soham holds a B.Tech degree in Computer Science from the University of Engineering and Management, Kolkata.

Links

Previous companies


Org chart


Teams

This person is not in any teams


Offices

This person is not in any offices