Dirk Baumgärtner is a highly motivated and experienced quality manager currently serving as the Director of Global Customer Quality & Warranty at ZF Passive Safety. With a strong focus on enhancing customer perception and satisfaction in the automotive industry, Dirk previously held roles including Global Quality Key Account Manager for the VW Group and Deputy Head of Quality Assurance at Schock Metallwerk GmbH. Dirk holds a Bachelor of Business Administration with an emphasis on Quality Management from Steinbeis-Hochschule-Berlin and has additional qualifications in Quality Management and Industrial Business Management.
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