Usama Khalid has a diverse professional background with experience in business development, sales, and customer success operations. As the Business Development Manager at Ketalyze from September 2021 to December 2022, Usama focused on driving growth and forging strategic partnerships. Currently working as a Professional Freelancer on Upwork since September 2022, Usama also co-owned Karachi Bags from January 2017 to May 2023, overseeing product design and client relationships in the bag manufacturing sector. At Sahi Manufactures, Usama served as a Sales Representative, targeting potential clients across Punjab, Pakistan. Since March 2023, Usama has been the Team Lead of Sales and Technical Customer Success Operations at Zigron, managing a team to enhance both sales and technical support for IoT-based devices. Usama holds a Bachelor of Commerce degree from the University of Central Punjab.
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