Mark Reddington

Mark Reddington is a seasoned IT service management professional with extensive experience in service delivery and operations across various organizations. Currently serving as a Senior Service Delivery Manager at Zilch, Mark focuses on refining IT service management processes with an emphasis on Vendor Management and Problem Management. Previously, Mark held the position of Head of Support & Client Delivery at Broadridge, overseeing the production experience for clients using the ASTRID solution and ensuring best practice service delivery. Mark also contributed significantly to Finastra's cloud enablement initiatives and has held multiple roles in IT service management and application support throughout a career that began at TCA Synergo. Mark holds a BSc (Hons) in Computing and Information Systems from London Guildhall University.