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Austin Carter

Customer Success Director at Zilliant

Austin Carter has a diverse work experience. Austin is currently working at Zilliant as a Customer Success Director, starting in January 2023. Prior to this role, they were a Customer Success Manager at Zilliant from October 2020 to December 2022.

Before joining Zilliant, Austin worked at Revenue Analytics, Inc. where they held several positions. Austin started as a Strategy Analyst in January 2018 and stayed in this role until August 2019. Austin then transitioned to the position of Customer Strategy & Success Analyst, focusing on Consumer & Industrial Products, from August to December 2019. From December 2019 to October 2020, they served as a Customer Strategy & Success Specialist, specializing in Manufacturing & Distribution.

Before their time at Revenue Analytics, Austin gained experience as an Inventory/Traffic Management Intern at Samtec Inc in 2015.

Austin's earliest work experience was as a Research Fellow at The University of Memphis in 2014. In this role, they conducted individual research on predictive modeling for failure of aluminum alloys undergoing tensile stress and characterizing microstructural damage using scanning electron microscopy.

Overall, Austin has demonstrated a strong background in customer success, strategy analysis, and research.

Austin Carter has a strong education background in both engineering and analytics. Austin received their Bachelor of Science degree in Mechanical Engineering from The University of Memphis, where they studied from 2011 to 2015. Austin then pursued a Master of Science degree in Analytics at the Georgia Institute of Technology from 2015 to 2017. Prior to their university studies, Austin attended Saint Xavier High School from 2007 to 2011. Additionally, they obtained a certification in Business Metrics for Data-Driven Companies from Coursera Course Certificates in March 2016.

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