Michael Walker is a customer-focused professional with extensive experience in driving customer success across various organizations. They have held key roles as a Business Systems Analyst at Polycom, Elan Pharmaceuticals, and Mervyns, as well as leadership positions at Zuora, Salesforce, and Zilliant. Currently, Michael serves as the Senior Director of Global Architecture at Zilliant, where they lead engineering and QA functions to support a strategic shift towards a SaaS product-led business. They are also advancing their education with degrees in Accounting, Management Information Systems, and an MBA.
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