Anna A. is a Senior User Research Manager at Zillow since February 2023, leading UX research for the Zillow Loans product line. With extensive experience in user experience research, Anna has held significant roles such as Research Manager at Meta, where leadership of a team of 18 researchers contributed to the development of messaging products for the Facebook Family of Apps. As Director of UX Research at Compass, Anna expanded a team from 0 to 18 researchers, fostering a diverse and effective environment. Previously, Anna built a UX research program at Betterment and served in various capacities at Google, focusing on user experience for applications and advertising tools. Anna holds a Master of Science in Human Factors in Information Design from Bentley University and a BA in Cognitive Science and Film Studies from the University of California, Berkeley.
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