Eric Ball is an experienced professional in Salesforce administration and program management, currently serving as a Senior Salesforce Administrator for Zillow since August 2023, focusing on the Frontline Enterprise Technology B2C Team. Previously, Eric held various roles at CFA Institute, including Senior Technical Program Manager and Manager of Service Experience and Technology, where skills in Salesforce Service Cloud were utilized to enhance member satisfaction. Additional experience includes positions as a Business Analyst at Fortimize and Omnichannel Transformation Program Manager at Birdwood Golf Course. Eric earned a Bachelor of Arts in History from the University of Virginia and a Master of Business Administration from Virginia Commonwealth University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices