John Lee is an experienced onboarding specialist currently working at Zillow Home Loans since July 2020. In this role, John is responsible for developing and refining onboarding procedures for geographically distributed teams, while establishing a feedback loop to monitor and improve operational processes. Prior to this, John held positions at Zillow Group, including Senior Onboarding Consultant and Onboarding Consultant, where responsibilities included creating seamless onboarding experiences and enhancing marketing strategies for rental services. John's earlier experience includes onboarding and training new hires at Realty ONE Group Edge and Arrow Exterminators, along with a background in leasing management and entertainment coordination with Carnival Cruise Line. John graduated from Georgia Highlands College and holds a high school diploma from Gordon Central High School.
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