Michael R.

Michael R. has extensive experience in training and customer service roles, currently serving as a Corporate Trainer at Zillow Group since August 2016, where responsibilities include leading employee learning initiatives and facilitating various training programs. Prior experience includes a position as a Customer Service Representative at Collectors Universe from January 2015 to August 2016, where Michael R. developed training materials and improved departmental productivity. Additionally, experience at PayPal from September 2013 to January 2015 involved handling disputes and claims, as well as supporting new hires through mentoring and training.