Tess B. serves as the Head of Customer Experience & Closing Operations at Zillow and previously held similar roles at Spruce, including Head of Customer Experience & Closing, Senior Director of Business Operations, and Director of Business Operations. Tess B. has a robust background in business operations, having worked at Suncorp Group as Senior Manager of Portfolio Optimisation, Manager of Debt Management & Monetary Operations, and as a Business Design & Capability Partner. Educational qualifications include a Bachelor of Commerce in Finance from Griffith University, completed between 2009 and 2011, and attendance at All Hallows' School from 2002 to 2006.
September, 2023 - present
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