Prithvi Kumar currently serves as the Customer Technical Support Manager at Zimyo, beginning in November 2023, where responsibilities include leading teams and optimizing ticket resolution processes while utilizing platforms such as Zendesk and JIRA. Prior to this role, Prithvi held positions at Tata 1mg, first as a Senior Operations Analyst and then as an Operations Team Member from May 2021 to November 2023. Prithvi holds a Bachelor of Business Administration (BBA) degree in Business Administration and Management from Sri Guru Gobind Singh College of Commerce, completed between 2020 and 2022.
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