Simonia J. has extensive experience in customer service roles across various industries. They served as a Customer Service Representative for Grupo Unicomer in 2021, assisting customers during a seasonal position. From 2021 to 2023, they continued in the customer service field at Hands Working Virtually, Inc., while also taking on roles at OJO Labs and Joshua's Pest Control. In recent positions, including Support Operations Team Lead at CodePath and Technical Support - Client Success Specialist at Speak2 Family, Simonia has focused on enhancing customer engagement and optimizing operational processes. They are currently pursuing an Associate of Science in Computer Science from the University of the People.
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