Liam Tierney

Senior Customer Success Manager at Zinrelo

Liam Tierney has a diverse work experience spanning various roles and industries. Liam currently works at MessageGears as a Customer Success Manager since March 2022. Prior to that, they held positions at Acoustic, where they started as an Account Manager in January 2022 and later served as a Client Success Director until March 2022.

Before Acoustic, Liam worked at IBM for 6 years, starting in April 2014. Liam held the role of Named Account Manager - Watson Customer Engagement, where they successfully grew and retained strategic accounts, including TJX Brands, Sea World, Aramark, and Fidelity Investments. During this time, Liam received multiple awards for exceeding quotas and achievements. Liam generated a $3.5M renewal contract from TJX Brands and significantly grew revenue from $40K to $500K for Sea World.

Prior to IBM, Liam worked as a Senior Relationship Manager at Silverpop from October 2011 to April 2014. Liam also worked briefly as an Account Executive at BlueWave Computing from February 2011 to October 2011 and as an Account Manager at reQuire from August 2009 to February 2011.

Liam's earlier experiences include working as an Account Executive at PGi from May 2004 to August 2009, where they achieved consistent top performance and contributed to significant revenue growth. Liam also co-owned and worked as a Sales / Minority Owner at Tierney and Dalton Associates from August 1997 to January 2004. In this role, Liam generated new business and managed client relationships in the construction, pharmaceutical, and utility industries.

Overall, Liam Tierney has a strong track record in customer success, account management, and sales, with a focus on driving growth, exceeding targets, and building strong relationships with clients.

Liam Tierney attended the University of South Carolina from 1992 to 1997, where they obtained a Bachelor of Arts (B.A.) degree in Political Science and Government.

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Timeline

  • Senior Customer Success Manager

    April, 2023 - present