James Hicks

James Hicks is a Senior Machine Learning Engineer II at Zip Co since September 2023, with extensive experience in machine learning and data science. Previously, James held positions as a Senior Machine Learning Engineer at Mercari US, where user-facing recommendation systems were developed, and as a Lead NLP Machine Learning Engineer at Wells Fargo, successfully implementing NLP solutions that saved $17 million annually. As a Senior Data Scientist at Deloitte, James contributed to numerous data-powered client solutions, achieving high client satisfaction. Academic achievements include a PhD in Human Genetics and Genomics from the University of Miami and a strong foundation in biostatistics and statistical genomics through prior roles, including a postdoctoral research scientist. James also possesses a robust educational background with multiple Bachelor of Science degrees from the University of Central Florida.