Kris Holmes

Director, Customer Experience at Zip

Kris Holmes has a diverse work experience spanning various industries and roles. They began their career in 1998 at the Westpac Group, where they worked in stakeholder communications, community development, media, and events. Kris then moved to McCalls' Public Relations Pty Ltd as a senior consultant in communications and secretariat management. In 2002, they joined Act for Kids as a business development officer. They later established their own consulting firm, Kristen Holmes Consulting, where they worked as a communications and public relations consultant. Kris also served as a research assistant at the Children in State Care Commission of Inquiry. From 2008 to 2013, they worked at St Peters Lutheran College as a community liaison and foundation officer. Their most recent position was with Zip Co, where they held various roles including customer service manager, head of culture, and customer solutions lead. Currently, Kris is serving as the director of customer experience at Zip Co.

Kris Holmes attended Macquarie University, although specific details such as the start and end years, degree obtained, and field of study were not provided.

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Timeline

  • Director, Customer Experience

    August, 2021 - present

  • Director Customer Experience Acting

    May, 2021

  • Customer Solutions Lead

    November, 2020

  • Head Of Culture

    February, 2017

  • Customer Service Manager

    May, 2015

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