Scott Romani

Scott Romani has a diverse work experience across various industries. Scott currently works at Zip Co as a Senior Manager in Contact Center Operations, a role they have held since September 2022. Prior to this, they served as a Manager in Contact Center Operations at the same company from August 2021 to September 2022. Scott also worked as a Customer Experience Lead from February 2021 to August 2021, and as a Customer Experience Associate from July 2020 to February 2021.

Before joining Zip Co, Scott worked at Knotel as a Workspace Manager from May 2019 to March 2020. Prior to this, they gained valuable experience at Uber, where they held the positions of Restaurant Operations Specialist from April 2018 to May 2019 and Restaurant Partnership Representative from September 2016 to March 2018.

In addition to their professional experience, Scott has a background in dance education. Scott served as a Dance Teacher at Millennium Dance Complex Pittsburgh from October 2014 to May 2016, Dance Conservatory of Pittsburgh from January 2011 to May 2016, and Point Park University from August 2010 to May 2016.

Scott Romani has a diverse educational background. Scott started their academic journey in 2008 at Point Park University, where they pursued a Bachelor of Arts degree in Dance and Creative Writing. Scott successfully completed their undergraduate studies in 2012. Following this, they enrolled in the University of Pittsburgh to further their education. From 2012 to 2015, Scott pursued a Master of Fine Arts (MFA) degree in Creative Writing.

In addition to their formal education, Scott Romani has also obtained a certification in "Explore / analytics" from Zendesk in July 2023.