Katy Taylor

Katy Taylor is an accomplished executive with a diverse background in leadership and strategic roles across various industries. Currently serving as Chief Executive Officer at Wightlink, Katy is also a Non Executive Director and committee chair at Anchor, overseeing service quality for England’s largest not-for-profit housing and care provider. As an Independent Board Governor at Kingston University and a Director at the Isle of Wight Chamber of Commerce, Katy provides governance and strategic oversight. Previously, Katy held the position of Chief Customer Officer at Southern Water, managing a significant P&L and a large team to enhance operational support and customer services. Katy's earlier experience includes roles at The Go-Ahead Group, where responsibilities spanned strategic direction, customer experience, and digital transformation. With a strong educational foundation from prestigious institutions, including the University of Oxford and Kingston Business School, Katy is well-equipped to drive organizational success and innovation.