Richard E. is an experienced Enterprise Customer Success Manager currently employed at ZipRecruiter since August 2022, where responsibilities include managing client onboarding and providing strategic insights to drive performance. Previously, Richard held the position of Enterprise Customer Success Manager, focusing on optimizing client advertising campaigns, analyzing performance data, and compiling quarterly business reviews. Additionally, Richard managed Success Services at FIREFLY from 2018 to 2022, overseeing course management within various learning systems and creating training for account managers. Richard also served as Chairman of the Charitable Giving Committee at KnowledgeNet for two years, leading efforts in organizing charitable donations and volunteer activities. Richard holds an Associate of Arts degree in Business/Corporate Communications from Glendale Community College and South Mountain Community College.
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