Prashanth Prabhakaran is an experienced professional in customer success and support management, currently serving as Manager - Global Support and Solutions at Zluri since June 2022. In this role, Prashanth oversees global support teams, strategic planning, and customer relationship management with an emphasis on innovative service delivery and performance optimization. Previously, Prashanth held key positions including Lead - Service Operations and Solutions at Zluri and Customer Success Manager at Chargebee and Gofrugal, demonstrating a strong track record in client retention, upselling, and enhancing customer experience. Prashanth also brings experience as Customer Service Team Lead at Flintobox.com and as a Senior Executive at Groupon. Educational qualifications include a Bachelor of Commerce in Bank Management from RKMVC.
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