Michael Burman currently serves as the Head of US Customer Care at Zoetis, holding various senior director roles within the company since March 2019, including oversight of the Promotional Review Process and Veterinary Medical Information. Prior to Zoetis, Michael served as Vice President of Global Medical Information at ProPharma Group from January 2015 to February 2019 and Vice President of Medical Call Center at Ashfield Commercial and Ashfield Medical Information from August 2013 to December 2014. Previous experience includes directorial positions at Bristol-Myers Squibb, managing global medical contact centers and US contact center hubs, and at AstraZeneca, directing a Virtual Scientific Exchange Center. Michael also worked as an independent consultant for a year, focusing on strategic consulting in the pharmaceutical industry. Educational qualifications include a Doctor of Pharmacy from Shenandoah University and a BS in Pharmacy from Temple University.
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