Deepa Rawat is a Senior Manager with over 10 years of experience in the BPO industry, adept at managing large inbound and outbound teams for notable brands such as Magicbricks and TimesJobs. Deepa's expertise includes team leadership, client management, and process optimization, with a successful track record in achieving SLAs and enhancing sales performance. Previously, Deepa held roles such as Process Manager and Assistant Manager, where responsibilities included supporting staff development and strategizing for operational improvements. Currently, Deepa is pursuing a Bachelor of Arts at Delhi University.
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