Abdul Rahim Sha

Abdul Rahim Sha has over a decade of experience in customer service and sales management. Starting at Sutherland Global Service Limited in July 2010 as a customer service representative for the Bell Canada process, Abdul Rahim quickly advanced to a Subject Matter Expert role within a year and a half, managing escalated customer issues and technician appointments. In July 2017, Abdul Rahim transitioned to Zoho, initially serving as a Regional Account Manager, and later took on the role of Regional Sales Manager in April 2022. Abdul Rahim holds a Bachelor's degree in Computer Science from the University of Madras, completed in 2009.