Ajith Kumar B

Ajith Kumar B is a seasoned professional with extensive experience in client success and solution consulting. Currently, Ajith serves as Lead - Solution Consultant at Zoho, where responsibilities include developing strategies for customer success teams and providing consultations to SMB and enterprise customers using the Zoho CRO tool suite. Prior to Zoho, Ajith held various positions at ConvertCart, including Team Lead Client Success, focusing on operational processes and guiding a team of client success managers. Earlier experience includes roles in business analytics and account management related to conversion rate optimization. Ajith has also completed internships in human resources at redBus and VE Commercial Vehicles Ltd. Education credentials include an MBA in Human Resources Management from GEMS B SCHOOL and a Bachelor's degree in Electrical, Electronics and Communications Engineering from Hindustan University.