Hemant Singh is a seasoned professional in customer success and technical support, currently serving as a Senior Customer Success Specialist at Zoho since May 2018, with prior experience as a Senior Technical Support Engineer. Hemant began a career in technology as a Programmer Analyst at Cognizant from September 2015 to April 2017, where data migration, ETL operations, and report generation using MSBI tools were key responsibilities. Hemant also completed a Research Internship at the National Institute of Electronics and Information Technology (NIELIT) in late 2017, focusing on IoT projects that involved hardware and software integration using Python and MQTT for data sharing. Hemant holds a Bachelor of Technology in Electrical and Electronics Engineering from SRM IST Chennai, obtained in 2015, and completed secondary education with a focus on computer science.
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