Madhan M

Madhan M is a skilled professional with extensive experience in technical support and product management, currently serving as a Team Lead at Zoho since March 2019. Madhan offers expertise in enterprise-level applications like Zoho People, Zoho Sign, Zoho Recruit, and Zoho Payroll, with responsibilities including manual and exploratory testing, client training, and escalation management. Prior to Zoho, Madhan gained experience at Sutherland Global Services Private Limited as an Associate Professional, focusing on payment processing, and worked as an Event Coordinator at Colour Pencil, enhancing sales through effective relationship management. Madhan began a professional journey in finance as a Trainee in Accounts at Updater Services Private Limited, managing payroll for over 300 employees. A Bachelor of Commerce graduate from Madras Christian College, Madhan has consistently demonstrated a commitment to delivering high-quality service and operational excellence.