Prashanth S.C. is an experienced SAAS Support Professional currently serving as a Senior Manager at Zoho, where they focus on recommending process improvements for maximum customer satisfaction, leading a support team, and providing proactive feedback to the Product team. Previously, Prashanth held various roles within Zoho Corporation, including Customer Support Lead, Assistant Manager, Senior Technical Support Engineer, and Technical Support Specialist. They earned a Bachelor of Technology in Information Technology from Sri Sai Ram Institute of Technology from 2008 to 2012.
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