Raphael Emali is a seasoned sales professional with experience in lead generation and building collaborative relationships within the B2B retail sector. Currently serving as a Key Account Manager at Zoho for the Middle East and Africa, Raphael drives customer success and retention across a portfolio of enterprise clients. Previously, they worked as a Business Development Executive at SmatBeba Ltd, generating substantial revenue through strategic presentations and relationship management. Raphael has also held various customer service roles, enhancing customer experiences and operational efficiency in prior positions at companies like Jumia Kenya and Kune Food.
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