Daniel Rossmann is the Leiter Service Excellence at zollsoft GmbH, where they lead initiatives focused on enhancing customer service and experience. With over 15 years of experience in customer support across both technical and non-technical roles, Daniel has developed a strategic vision that drives organizational growth and customer satisfaction. Their previous roles include Team Manager at D+S communication center Gera GmbH and various leadership positions at Sportradar, culminating in Senior Vice President of Client Services & Care. Daniel holds a Bachelor of Arts from Cooperative State University Gera-Eisenach and an Advanced Technical College Certificate in Business and Administration from Technical High School, Gera, Germany. In addition to their professional pursuits, Daniel is passionate about community engagement through running a regional sports club.
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