Nitish Kumar has extensive experience in operations management and customer service, having worked as an Operations Executive at DailyNinja from 2018 to 2019 and currently serving as a Program Manager and Customer Experience Manager at Zolo since 2021. At Zolo, Nitish successfully manages a significant portfolio, oversees staff payroll, and has driven substantial revenue growth while enhancing customer satisfaction metrics. Their previous role involved ensuring smooth operations and timely deliveries, contributing to a positive learning experience within the industry. Nitish aims to further develop their skills in managing people with a positive attitude and a strong mindset.
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