Sarath M

Sarath M currently serves as an Associate Customer Experience Manager and Hub Manager at Zolo since March 2020, responsible for handling inbound and outbound calls to address customer queries and coordinating with various teams to resolve concerns. Prior to this role, Sarath held multiple positions at OYO from July 2017 to February 2020, including Team Lead for hotel managers overseeing a cluster of hotels, Hotel Manager managing four properties, and earlier roles as Guest Relations Executive and Front Office Executive. Sarath M earned a Bachelor of Engineering in Mechanical Engineering from E.S. College of Engineering and Technology, completing the degree in 2017.