Pawan Kumar V

Pawan Kumar V has a diverse work experience spanning multiple companies. Pawan started their career at BCD Travel in 2016, working as an Associate primarily handling back-end tasks such as ticketing, hotel reservations, and car rental services. Pawan also gained knowledge of GDS systems like Apollo and Saber, which allowed him to explore new processes, including a front-line job for Deloitte's travel desk. In 2021, Pawan joined HSBC as a Customer Service Representative, where they focused on providing customer support for UK clients, specifically assisting with online and mobile banking queries. Currently, they are a part of Zolve, where they serve as the Customer Excellence Team Lead.

Pawan Kumar V studied at St Joseph's College of Commerce (Autonomous) from 2013 to 2015. During this time, they pursued a Bachelor of Commerce degree with a specialization in Tourism and Travel Services Management.