Sumitpal Singh is a seasoned IT professional with extensive experience in technical support and team leadership. Currently serving as a Senior Lead and Technical Team Lead at Zones, LLC since October 2020, Sumitpal manages a team dedicated to Tier 3 support for U.S.-based employees and oversees the deployment of Windows and Mac devices using Intune and JAMF. Previous roles include Technical Specialist II at Zones, where responsibilities encompassed supporting national and international employees with tier 2 technical issues, and IS Support Specialist at Providence Health & Services, providing support for over 100 applications in a large-enterprise environment. Sumitpal's background also includes positions as Support Engineer at Kalotas LLC and Data Technician at Pactera. Educational credentials include a Master’s in Information Technology Management from Colorado State University Global and a Bachelor’s of Science in Information Technology from the University of Washington Tacoma.
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