Thomas Luckman

Thomas Luckman is a skilled professional with extensive experience in customer service, broadcasting, and social media marketing. Currently serving as a Level 1 Service Desk Agent at Zones, LLC since May 2021, Thomas previously held a longstanding role at Entercom Buffalo as a Board Operator/Producer since September 2011, where responsibilities included managing audio content and producing live sports broadcasts. Thomas also worked at LocalEdge in various capacities from August 2015 to February 2021, excelling as a Social Media Strategist and Supervisor, where management of client social pages and content creation were key activities. Prior experience includes a role as a Benefits Specialist at Kaleida Health from March 2013 to August 2015, and a Customer Service Lead position at Tops Markets from May 2008 to May 2013. Thomas graduated from the University at Buffalo with a Bachelor of Arts in Communication in 2012.