Zonka Feedback is an omnichannel survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES & CSAT to gather actionable feedback.

Information Technology

Zonka Feedback

Zonka Feedback's headquarters in Gurugram, India

Rajiv Mehta

Mansi  Narang

Sonika Mehta

This department focuses on designing, creating, and maintaining software applications.

Software Development

This department focuses on analyzing business data to provide insights and support decision-making processes.

Business Analysis

The Engineering Team at Zonka Feedback is responsible for developing, maintaining, and optimizing the company's omnichannel survey app. They ensure the software's performance, scalability, and reliability, enabling clients to gather actionable customer experience metrics like NPS, CES, and CSAT effectively. Additionally, they collaborate to implement new features, fix bugs, and conduct thorough testing to guarantee a seamless user experience.

Engineering Team

This department focuses on promoting and positioning products to meet customer needs and drive sales.

Marketing Department

This department oversees the management and cultivation of client relationships to drive business growth.

Account Management

This department focuses on the development and implementation of artificial intelligence and machine learning technologies.

Zonka Feedback

Org chart

Teams

Software Development

Business Analysis

Engineering Team

Marketing Department

Account Management

Artificial Intelligence

Offices

Zonka Feedback

Org chart

Teams

Software Development

Business Analysis

Engineering Team

Marketing Department

Account Management

Artificial Intelligence

Offices

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