Eli Yang is a Senior Operation Manager at Zoom, where they drive the production service planning, design, implementation, organization, and operation of Zoom Phone and Zoom Contact Center. Previously, they held various technical roles at Zoom, including Technical Lead and Senior Voice Engineer, contributing to infrastructure design and maintenance. Eli started their career as a Technical Support Engineer at Hewlett Packard Enterprise and Cisco, focusing on server, storage, and unified communication solutions. They hold a Bachelor's degree in Computer Software Technology from Jilin University and a College Diploma in the same field from Neusoft.
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