Frank Schuster

Frank Schuster has extensive experience in telecommunications and IT, with a career spanning over two decades. Beginning as a Servicetechniker at Siemens from 1998 to 2000, Frank progressed to roles such as Inbetriebsetzer, managing technical projects and the implementation of complex telecommunications systems. After positions at Unify and ShoreTel as a Solution Engineer and Architect, Frank joined Microsoft as a Cloud Solution Architect, where the focus was on Office 365 collaboration technologies. Frank currently serves as a Contact Center Consulting Solutions Engineer - Team Lead at Zoom, leading efforts to enhance customer satisfaction through technical support and presales activities. Frank holds a degree in Kommunikations elektroniker and Telekommunikationstechnik from Integrierte Gewerbliche Bildung der Siemens AG.