Mackenzie Thornton is a Senior Customer Success Manager and Team Lead at Zoom, where they have been contributing since 2023. Previously, they held roles at Zoom as a Customer Success Manager and Team Lead from 2022 to 2023, and as an Account Manager and Account Coordinator at Placewise from 2018 to 2019. Earlier in their career, Mackenzie worked in sales and membership services with Kroenke Sports & Entertainment in 2016 and 2017. They are currently pursuing a Bachelor's Degree in Business Administration with a focus on Marketing, along with minors in Media Studies and Sport Management at Colorado State University.
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