Maikl E. is a seasoned product manager currently leading product initiatives at Zoom since 2023. With a strong background in product management and business analysis, Maikl previously held senior roles at companies such as LivePerson and T-Mobile, where they developed machine learning solutions to enhance customer support. Maikl also completed an MBA program at the University of Canterbury and contributed to an MBA capstone project at Microsoft aimed at boosting cloud computing market share in New Zealand's startup sector. They possess expertise in driving product strategies and improving customer engagement through data-driven methodologies.
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