Nikki Phillips is a Sr. Customer Success Manager at Zoom Video Communications, where they manage the deployment of Zoom products and provide consultations to ensure service optimization. With over 20 years of experience in customer retention and risk resolution, Nikki has a strong track record, having previously served as a Sr. Enterprise Customer Success Manager at LogMeIn from 2007 to 2019. They also held the position of Neighborhood Sales Manager at John Wieland Homes & Neighborhoods from 2002 to 2006, where they developed customer relationships and managed a significant client portfolio. Nikki graduated with a degree in Economics from The University of Georgia in 1993. Their professional accolades include multiple awards and recognitions, highlighting their impactful contributions in client services and team leadership.
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