Scott Eshelman is the Head of Billing and Technical Support at Zoom, where they lead global billing and technical support teams and oversee the Premier and Managed Support Portfolios. With a 25-year career in technology services, Scott previously served as Vice President & General Manager at Poly, where they drove revenue growth and enhanced customer success across a multi-million-dollar service organization. Their extensive experience includes overseeing large teams in diverse regions and managing significant P&L responsibilities. Scott has contributed significantly to numerous mergers and acquisitions, ensuring smooth integrations and maintaining key talent.
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