Vincent Yang is the Head of Phone and Contact Center DevOps at Zoom Video Communications, where they focus on enhancing the Zoom Phone and Contact Center Experience. With over 15 years of experience in system administration, Vincent has previously held significant roles at SAP and Cisco, contributing to large-scale cloud environments and high availability solutions. They hold a Bachelor's degree in Computer Science and Technology from Shaanxi Normal University, China. Vincent's expertise includes cloud platforms, system monitoring, and security solutions, showcasing a strong commitment to delivering reliable technology solutions.
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