William Johnson is an experienced professional in IT and collaboration technologies, currently serving as a Service Engineer at Zoom since 2021. Previously, from 2012 to 2021, they held the role of Senior Video Conference & Collaborative Technology Engineer at Carnegie Mellon University. Prior to that, William worked as a Strategic Account Specialist and System Specialist at McKesson Automation Systems Inc. from 2008 to 2010. Their experience also includes serving as an Instructional Technologist at the University of Pittsburgh from 2011 to 2012. William holds a Bachelor of Science in Information Science & Systems from Morgan State University and a Master of Education in Instructional Technology from Duquesne University.
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