Will Hess

Will Hess has over a decade of experience in customer success and sales management across various industries. Currently a Senior Customer Success Manager at ZoomInfo, Will oversees the relationships of strategic enterprise accounts while previously holding the role of Enterprise Customer Success Manager, where responsibilities included cross-functional leadership and project management aimed at driving customer satisfaction and program success. Prior experience includes positions at TripAdvisor, where Will focused on customer engagement and retention strategies, and at Anixter, where insights into enterprise cabling solutions were gained. Will's career began at Fitness Distributing Inc, where sales and inventory management skills were developed. Will holds a Bachelor of Science degree in Business Administration and Economics with an emphasis in Marketing from the University of Wisconsin-River Falls.