Hanson W. is an experienced IT professional currently serving as a Client Services Manager at Zoox since August 2022, where responsibilities include managing IT client service initiatives and leading onsite support staff. Prior roles include Technical Lead Manager and Information Technologist at Aurora, where support for over 1000 endpoints and administration of Okta and G-Suite were key functions. Previous experience also encompasses positions as Client Service Engineer at Zoox, Service Desk Lead at Docker, Inc. and The Linde Group, and Desktop Support Lead at Storm8, emphasizing leadership, service delivery management, and IT workflow documentation. Hanson holds a Bachelor of Science in Electrical and Electronics Engineering from California Polytechnic State University-San Luis Obispo.
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